Tuesday, December 9, 2008

Scheduling Employees During the Holidays


Summary of article published by The National Federation of Independent Business.

Business owners often have a major scheduling headache during the holidays when scheduling employees. The goal is to have the right amount of employees scheduled to balance the needs of the business and the needs of the employees who have other events scheduled during that time of the year. Holiday scheduling can be the employers' worst nightmare. Per the article, "every worker, business owners included, wants time off during the holidays, but for some businesses, it's the busiest time of year."

Regardless of the kind of business, many employers dread having to handle holiday employee scheduling. Here are some tips from NFIB to find a happy medium with holiday employee scheduling.

1. Be fair and consistent.
Some people might not be happy about their schedule, but they'll accept it if they know the decision about their work schedule was done fairly and was consistent with past policies.
2. Create a holiday employee scheduling policy ahead of time.
Be sure NOT to base the holiday schedule on the needs of specific employees' personal lives. eg. Giving a day off to an employee who has children over giving the day off to a single worker is grounds for trouble.
3. Be generous with employees. Consider closing if business slows during the holidays. It can be a great incentive to your employees. Don't see it as lost productivity, but as a way to recharge your employees for the new year.
4. Be flexible. Consider scheduling employees who can telecommute. Ask employees to forward office calls to cell phones and insist that they check e-mails at least once a day. That way you can ensure that your customers' questions are being answered.
5. Ask for volunteers who want to be scheduled during the holidays.
With volunteers, employers reduce the chances of hard feelings among employees.

Holiday employee scheduling doesn't have to be hard. Start thinking about the work schedule early and ask for suggestions from the staff.

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